SHIPPING & DELIVERY
- $7.00 – Flat rate anywhere in New Zealand
- Shipping days are Monday – Friday
- We do not ship to PO Boxes so please provide a physical address
- Please note – for rural deliveries please allow a further 2 – 3 days for delivery
- We offer free New Zealand Shipping on all orders over $99.
Local Pick up (Free):
- We are based in Silverdale, Auckland 0932. If you live local and would like to pick up your order please select this shipping option, once your order is ready for pick up we will email you to arrange a suitable pick up time.
- All our parcels are are packaged carefully and sent via non-signature tracked courier. We send our parcels using any of the below courier companies.
Go Sweet Spot, Post Haste, Fastway, Pass the Parcel or NZ Post.
- If you have special delivery instructions like “leave at the front door” please add this in the notes section at checkout.
- If you would like your parcel to be a Signature Required delivery please add this in the notes section at checkout.
- Once your payment has been confirmed you can expect to receive your order in 2-5 working days but could be longer due to unforeseen circumstances, also please allow extra time if you live in a rural area.
- If you are paying by bank transfer you need to allow up to two working days for us to receive your payment.
- For delivery to the Hauraki Gulf Islands such as Waiheke Island, Stewart Island or Chatham Island we will use NZ Post.
- Please note that we cannot deliver to PO Boxes.
- When your order has been dispatched you will receive an email from us confirming that your order has been dispatched along with your parcel tracking number, if you don’t receive this email please check your junk mail.
- Our shipping rates are subject to change without notice.
- We are currently not shipping internationally.